Returns & Exchanges
At Empire Trading, we strive for sartorial perfection, but if your purchase isn't a perfect fit, we offer a hassle-free 30-day return policy for all unworn apparel. Our streamlined process ensures that global fashion finds can be exchanged or refunded with minimal effort.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the items in their original packaging with all designer tags attached to ensure they remain in pristine condition during transit.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided by the portal and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking number handy while our team processes your refund or exchange.
